Goldstar DH-504EL Energy Star qualified Dehumidifier - Reduce mildew/musty odors ss with this powerful 50-pint electronic dehumidifier from GoldStar which features electronic sensors that automatically adjust humidity levels in 5 percent increments and convenient soft-touch controls with digital LED readouts. goldstar DH504
No details are available for this product
Great dehumidifier-doesnt hurt my energy bill!
Review Date: May 3, 2010
Reviewer: Chris,
This dehumidifier has been working great, we've used it for about a year. Pulled out water from a leak in the foundation that had seeped into the carpet and keeps things dry anytime of year. I havent had any problems with the mechanics, it sounds like there are some lemons out there-this one is NOT-thankfully!
Wouldn't buy it
Review Date: June 15, 2007
Reviewer: Nancy, Ray, MI
We originially bought a Comfortaire in June, 2005 - it worked great. We turned it off and stored it for the winter. When I started it up again in the June, 2006, it didn't run. The compressor was shot. I contacted LG and they replaced it with a Goldstar. (They were very nice and efficient.) We used the Goldstar last summer, it worked fine. We put it away for the winter and I set it up this past week. It doesn't work. I was told to leave it on for 3 or 4 days for it to start collecting water. I told them I should have seen something in 24 hours and I do not own the electric company. I called LG. They told to me take it in for service. This time, the evaporator (a pressurized system of tubing that cracks) was cracked. The compressor was fine. LG said that it would not do anything for me. The warranty began from the original date of purchase, not when the new one arrived. I am out $160.00, and have to buy a new one. I asked the repair shop what I was doing wrong, and he said nothing. That's the way they are made now.
Customer service was very nice and easy to get a hold of. I was not happy with the outcome. LG told me they make quality products. Can't prove it by me.
Can't believe that they can actually sell something this bad!
Review Date: June 11, 2008
Reviewer: latentaudio, western ny
My story is similar to most other reviews you see on Goldstar/LG dehumidifiers. It worked ok the first season I had it. Then when I turned it on the 2nd season it would not extract moisture out of the air.
The fan and compressor run, but not a drip even after 2hrs in a 65% RH environment. The filter and coils were completely clean and looked like new.
LG would not replace it under warranty because it was more than 12 months since my date of purchase.
I tried to return it at the store I bought it at an no luck. The interesting thing is that I ran into another customer that was returning one of these. She said it was the second one she had to replace in a month!
STAY AWAY from LG and Goldstar dehumidifiers.
Very poor product
Review Date: July 18, 2008
Reviewer: ,
It looks beautiful, runs quietly, but it isn't built to last and customer service is non-existent. Ours caught on fire, and even though we took it to Goldstar's authorized representative who verified to the company that it caught on fire, we had to battle for months to get any response. They finally replaced it, and the new one worked one summer only.
Avoid this product!
Review Date: September 15, 2008
Reviewer: Brian Nystrom, Nashua, NH
I purchased a DH504EL three years ago. The first year, it worked fine. The second year, it didn't seem to remove moisture as well as it did originally. The third year, it didn't remove moisture at all, though it appears to be working otherwise. Apparently, the refrigerant has leaked out. I called Goldstar Customer Service and was told that they would cover the cost of parts to fix it, but not the labor. I contacted the local service center and was quoted $200-$300 to repair a product that I paid $148 for! This thing is junk and Goldstar's "service" is a sham! I've had similar products that have lasted for decades and there is no excuse for a dehumidifier to die in less than three years. If you're in the market for one, look elsewhere.
Don't buy - piece of junk
Review Date: September 26, 2008
Reviewer: Ceazer,
It is a piece of junk. Don't buy this brand. It worked for me only 13-months till warrenty over. Now, it looks like it works but don't suck out humidity, no water in the pan. Customer service said to take it to service center and for a fee they will diagnose. I will not spend a penny for this. Will buy another brand. Save your money, don't buy Goldstar dehumidifer.
DH504EL Piece of Junk, Does Not Last
Review Date: July 2, 2009
Reviewer: Grzegorz Cybula, Massachusetts
Purchased this unit at Wal-mart three years ago for $148. Worked good for the first two years and then in the third year it would not dry the air after being stored for the winter. The top of the condenser coils frost up after being on for an hour and the bucket stays empty EVEN AFTER BEING ON FOR A FEW DAYS. The fan and compressor are good...believe it may have a leak in the system. Called Goldstar/LG and they only cover parts after the first year and the closest servive center is an hour away. They want a $70 evaluation fee. Not worth repairing. Bought a new 65 pint AMANA model D965E-E which works great but it is a bit louder. Hope this one lasts.
piece of junk
Review Date: June 15, 2009
Reviewer: Alfred P. Privitera,
Worked ok for first year. This year it gets a layer of ice on top of unit, serviceman said it has a freon leak, not worth fixing!
Run!
Review Date: September 25, 2009
Reviewer: jcmmjm,
This unit died one month after the 1 year warranty expired. Sealed freon system is defective. Run from this product as fast as you can!
Same here, dont waste your money
Review Date: November 1, 2009
Reviewer: Christine Chojnacki, New York
I bought one of these last year to replace another that leaked all over and ruined my wood floor. This one worked fine for a year. In my house I need it all year long. I moved it from my basement to my dining room and now when I turn it on it sounds like its going to blow up. I wont spend money to have it looked at. Dont waste yours buying one.
Piece of junk
Review Date: November 8, 2009
Reviewer: Trixie,
Like all the other reviews, my Goldstar humidifier worked for one year and than iced up. Probably a freon leak. Not worth fixing. I'll not be buying Goldstar/LG products again if this is indicative of what they design and sell.
JUNK!!!!!!!!!!
Review Date: May 29, 2010
Reviewer: Dave,
Purchased this in June of 2008. Used it on and off during the summer months not in the winter. Here we are May of 2010 and it doesn't work. No water in the bucket. Sounds like the compressor is kicking in and the fan is running but no water. What a piece of junk. I paid $192 for this garbage. JUNK!!!!!!!!!!!!!!!! Good luck finding one that is made in America. I remember my parents dehumidifier growing up, those things ran for years and would probably still work. Products today are junk!!!!!!!!1
Junk
Review Date: July 14, 2010
Reviewer: Tony Schwartz, Fort Wright, KY
This is total garbage. LG and air conditioning/dehumidifiers are total garbage. Out money again with LG. Stay away, You've been warned.
Great dehumidifier-doesnt hurt my energy bill!
Friedrich D50C 15 Programmable Dehumidifier with 115 Voltage, 630 Watts & 50 Pints, Energy Star[ReviewAZON asin="B0007Y0P72"]... »